Solucom
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Service 04 · Systems

Systems named n8n / Make / Zapier — not just generic automation tools.

Connect CRM, websites, e-learning, mail marketing, VoIP, AI models, and business tools in end-to-end flows. We sell you a system with a name and a perimeter, not a package of hours.

Which flow to release first I 4 flagship streams
Philosophy

Named systems. Not now.

Most automation consultants sell a package of work hours. We sell a system with a name, a scope, a fixed cost, and a success KPI. It changes everything.

Market standard

"40-hour automation package"

  • Vague scope, "let's see what comes out"
  • The hours end before the result.
  • "20 more hours needed
  • Zero documentation
  • Fragile system, no one knows where to start
Solucom Approach

"Voice-to-CRM Pipeline · €5,500 · 4 weeks"

  • System with a clear name and perimeter
  • Fixed cost, signed scope
  • Success KPIs defined beforehand
  • Docs operative + runbook for the team
  • Modular maintenance, optional retainer
4 flagship flows

The systems we build most often.

Four flows that have been in production with multiple clients. They are custom-fitted to your stack, but the structure is battle-tested.

FLOW 01

Lead to CRM AI

Data Enrichment → Classification → Routing → Notification

Every incoming lead is enriched (website, industry, size), qualified by fit/intent, routed to the right salesperson with an automated brief. No more lost leads in email.

n8n Clearbit OpenAI Pipedrive
Times: 2-3 weeks Investment 3-5k Euros
FLOW 02

Voice-to-CRM Pipeline

VoIP call → transcription → sentiment/intent analysis → CRM record

Sales and support calls are automatically transcribed, analyzed by an LLM (sentiment, BANT, next steps), and finalized as structured records in the CRM. Zero manual data entry.

VoIP Whisper Claude Pipedrive
Times: 4-6 weeks Investment 5-9k euros
FLOW 03

Document AI

Unstructured input → AI extraction → Final document

From unstructured PDFs, emails, or forms, AI extracts relevant data and generates the final document (PDF, invoice, contract, quote) using the company template. With optional human validation.

Claude LaTeX PDFKit n8n
Times: 3-5 sets Investment 4,000-8,000 €
FLOW 04

Soft Debt Collection

AI personalized reminder + automatic escalation

Reminder emails/SMS written in a personalized tone (gentle/firm/formal) based on customer history, graduated escalation, integration with the accountant. Recover without burning relationships.

n8n OpenAI SMS API Billing
Times: 2-4 weeks Investment 3-6k euros
Tech stack

What we use, and why.

We’re not neutral—we fight tooth and nail for some of our choices. Below are the technologies we use in the 90% projects and why we stick to them.

ORCHESTRATION · DEFAULT

n8n self-hosted

Open source, self-hosted, predictable costs, data stays in-house. It's our first choice. We use Make and Zapier when the client already has them—we don't propose them from scratch.

LLM · DOUBLE PROVIDER

OpenAI + Anthropic

Dual provider always. GPT-4o for agentic tasks and speed; Claude Sonnet for long-form reasoning and writing quality. Automatic switching in case of outage.

DATABASE

PostgreSQL / Supabase

Every serious system needs a serious database. Self-hosted Postgres or managed Supabase. No Airtable/Notion as a production backend.

Customer Relationship Management

Pipedrive / ActiveCampaign

Premier Pipedrive Partner, Certified ActiveCampaign. For HubSpot, Salesforce, and Keap, we collaborate with dedicated specialists.

Voice

VoIP + Whisper

Integrations with standard VoIP PBXs (3CX, Wildix, Zoiper) → local or cloud Whisper transcription → LLM analysis. Typical latency < 30s.

DEV CUSTOM

PHP / TypeScript

When n8n Isn't Enough: Custom Microservices in PHP (WordPress integration) or TypeScript/Node. Documented REST APIs, Docker, CI/CD.

Process

From idea to production system.

2-8 weeks per system. Always with the same structure: signed scope, prototype, hardening, handover. Zero surprises.

01 / Scope

Workflow Design

Let's map out the end-to-end flow on a virtual whiteboard, identify source/destination systems, and define edge cases. Sign-off on scope.

Week 1
02 / Build

Prototype + iteration

Building the workflow in n8n using real data. Every 3 days, we review what’s working and what needs to be corrected. No surprise "final reports.".

Weeks 2-4
03 / Harden

Errors, retry, monitoring

Let's add error handling, exponential retries, alerting, monitoring dashboards. Testing with real edge cases. Backups and rollbacks.

Weeks 5-6
04 / Handover

Docs and training

Operating runbook, technical documentation, handover session with the team. Optional retainer for evolutions and optimizations.

Week 7-8
FAQ Automations

Typical questions before starting.

Why n8n and not Make or Zapier?

Three reasons: (1) it’s self-hosted, so your data doesn’t pass through third parties; (2) predictable costs (fixed monthly fee vs. per-step); (3) much more powerful for complex logic and custom code. If you’re already using Make or Zapier, we’ll keep them, but for new projects, we recommend n8n.

Can you assure me it will still work in 2 years?

Yes, but with a condition: some maintenance is needed. APIs change, AI models evolve. Typically 1-2 hours of tuning per month are sufficient — included in the €350/month retainer.

How much do AI tokens cost per month?

It depends on the volume. A Voice-to-CRM system with 200 calls/week: ~€80-150/month. A Lead-to-CRM system with 500 leads/month: ~€30-60/month. Always less than the cost of a person doing that job manually.

Can I have it on-premise, without cloud?

Yes. n8n runs very well on-premises, and so does Postgres. For AI models, there are several options: Anthropic/OpenAI with EU endpoints and zero training; or self-hosted open-source models (Llama, Mistral) if you have strict constraints.

I'm already a client of another automation consultant. Do you argue?

No, never. If someone is already handling automations, we work alongside them or take on only the part they aren't interested in doing (e.g., complex AI integrations). No turf wars.

Next step

Which flow to release first.

30 minutes free. We'll map out your company's 3-5 most painful processes and identify where well-done automation frees up the most hours with the least effort.

Book a free call Other services
Let's go out with
  • 2-3 priority candidate streams
  • Estimated hours freed up/month
  • Investment range
  • "Don't do it" if it doesn't make sense