We design and implement AI agents that they decide and act Within a perimeter defined by you: qualify leads, generate quotes, transcribe and analyze calls, update the CRM. No generic chatbots — systems that do things.
The 90% of what they call "enterprise AI" is still just a chatbot. An agent is something else entirely: it makes decisions within a scope that you define, and executes them on your systems.
Everyone starts with a concrete customer problem. No "AI POCs" for their own sake — only things that go into production.
VoIP → transcription → analysis → CRM
The agent listens to sales calls, extracts sentiment, objections, BANT, and next steps. It updates the deal in the CRM, calculates real-time funnel KPIs, and notifies the manager only where intervention is needed.
Unstructured input → extraction → final document
From a natural language request or an incoming PDF, the agent extracts relevant data, validates it, generates the final document (offer, contract, invoice) using the company template, and sends it.
Form / LinkedIn → enrichment → routing
The agent enriches every inbound lead (website, size, industry, recent news), qualifies it for fit/intent, and routes it to the right salesperson with a brief ready for the first call. No more "who the hell is this".
Private knowledge base → answer + handoff
Agent that responds to internal documentation in 4 languages. Understands context, cites source, hands off to human with thread summary when the case is complex or emotional.
Typically 4-10 weeks, iterative development with weekly reviews. We always start with a single well-defined task—no "do-it-all agent.".
What tasks, systems, and decisions can the agent handle independently when the call is transferred to a human agent? Output: technical brief + expected ROI.
Week 1In two weeks, we'll have the agent working end-to-end on a real case. Let's see together where it thinks correctly and where it needs to be corrected.
Weeks 2-3We connect it to real systems (CRM, email, VoIP), add logging, fallback, and cost monitoring. Fix edge cases.
Weeks 4-8We'll measure the KPIs defined at the beginning (hours freed up, qualified leads, errors). Operational documentation + monitoring retainer.
Week 8-10Scope document with objectives, decision-making perimeter, baseline, and success KPIs. Signed before development.
Integrated system in your real tools, with versioned prompts, error handling, retries, and structured logging.
Volume task, success rate, token costs, latency, escalation. To understand if the agent is working well or slipping.
Operational documentation, known issues, how to modify prompts, live handover session with the internal team.
The agent is delivered with the AI Act registration form already filled out: risk classification, transparency, and log.
Maintenance, cost optimization, model updates, scope evolution. Starting from €350/month.
VoIP integration with PBX → automatic transcription → AI call analysis (sentiment, BANT, next steps) → Pipedrive CRM record populated and tags set. Funnel KPIs updated nightly, Slack alerts only for calls requiring managerial attention.
A lot on well-defined and repeatable tasks, much less on open-ended and ambiguous tasks. An agent that qualifies leads, analyzes calls, or generates standard documents works very well. An agent that "manages customer success" entirely doesn't exist yet.
Yes, with appropriate configuration. We use enterprise/EU endpoints of models (OpenAI EU, Anthropic, self-hosted models) with zero training opt-out. Data is transmitted encrypted and is not used to train any models.
For each agent, we define: (1) a confidence threshold, below which it escalates to a human; (2) a sandbox of reversible actions; (3) a complete audit log of every decision; (4) a circuit breaker that shuts it down in case of anomalies. Security is not optional.
It depends on the volume of tasks. Typically €50-€400/month for API costs (OpenAI/Anthropic) + €0-€150/month for hosting if self-hosted. Always less than the cost of the time it frees up.
It depends. If you have a repetitive task that costs you more than 5 hours per week and has stable rules: almost always yes. If you're unsure where the agent would fit into your workflow: talk to us before spending. The call is free.
30 minutes, free. We'll figure out where an AI agent can truly fit into your workflow — or if it's not the right time. Honestly.
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